ManageFirst® Customer Service Instructor-Led Remote Course

First Name

Last Name

Contact Number

Street Address

City

State

Zip Code

Training Topic

$50 - THE IMPORTANCE OF CUSTOMER SERVICE$50 - CUSTOMER-CENTRIC SERVICE$50 - DESIGNING AND IMPLEMENTING AN EFFECTIVE CUSTOMER SERVICE PROGRAM$50 - THE PROFESSIONAL SERVER$50 - GREETING AND SEATING CUSTOMERS$50 - DINING ROOM SERVICE$50 - GUEST PAYMENT AND SERVICE RECOVERY$50 - MARKETING THE POSITIVE GUEST SERVICE EXPERIENCE

Payment is due with in 48 hours of reservation in order to secure your seat. If not received your reservation will be cancelled. Each two hour segment is only a chapter/segment can be completed in a two hour time period. Books & Exam Access Codes can be purchased at https://www.pearsonhighered.com/managefirst/index.html

I have read & accept HRBUniversal Policies.

By making a payment you allow HRBUniversal to record your IP Address as a digital signature as an acceptance of the agreement that you have read and agree with the Instructor-Led Remote Course & Exam Details in order to proceed to the payment area. A copy of the Instructor-Led Remote Course & Exam Details (https://hrbuni.com/instructor-led-virtual-course-exam-details/) will be included in your confirmation email.

Special Notes About Remote Course & Exam SessionOptional

Payment Information

After submitting your information, you’ll be sent to our payment provider to collect payment.